Friday, December 10, 2010

NETWORK ENGINEER, Information Technology (New York City, NY, USA)

NETWORK ENGINEER
Information Technology
New York, NY

Description
The Vera Institute of Justice is an independent nonprofit organization that combines expertise in research, demonstration projects, and technical assistance to help leaders in government and civil society improve the systems that people rely on for justice and safety. The Information Technology Department facilitates Vera’s efforts by ensuring the stability and integrity of the institute’s in-house network infrastructure and services.

Network Engineer is responsible for installing, configuring, maintaining and supporting the organization’s network infrastructure, computer systems and services. With the end goal, being a reliable, robust and secure network infrastructure that provides maximum performance and availability to the entire staff and serves their technical needs.

Responsibilities
Working closely with the Information Technology Director and other IT staff based in our main New York Office, the Network Engineer will:
• Plan, design and develop local area networks (LANs) and wide-area networks (WANs) across the organization.
• Analyze and resolve hardware and software problems in a timely and accurate fashion and provide end-user training when required.
• Create and maintain documentation as it relates to network configuration, network component inventory, network mapping, processes, network asset management, service records and related documentation and technical specification.
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Work with the IT Staff to secure network products and services.
• Provide day-to-day technical support to all employees located in multiple locations (Help Desk Administration).
• Participate in or manage small to large Information technology projects
• Handle various Network/Systems Administration duties (e.g. Manage user accounts, folder/filepermissions, network printers, email, anti-virus & anti-spam systems, etc).
• Participate in or facilitate Information technology trainings, workshops & seminars.
• Be responsible for the installation, testing, configuration, monitoring, maintenance, support, and optimization of all network services, network hardware (including servers, routers, switches, firewalls, etc), software, end-user workstations, laptops and peripheral devices.
• Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, system back-up, restore protocol and disaster recovery.
• Perform security audits, system backups and recovery procedure.
• Work with our T1 provider to address any issues with Internet Connection and changes in DNS records.
• Troubleshoot all issues related to VOIP phone systems before escalating to our phone carrier.
• Participate in ensuring the most cost-effective and efficient use of servers
• Undertake routine preventative measures and implementing, maintaining and monitoring network security.
• Provide limited training for users with varying levels of technical knowledge and competence.
• Handle training of IT interns on tasks related to their duties as needed.
• Work closely with other departments/organizations and collaborating with other IT staff to meet business needs. Suggesting and providing Information technology solutions to business and management needs. Participate in planning and implementing future technology developments.
• Maintain, troubleshoot and update the network and security infrastructure, tests and implements vendor security patches, implement workarounds for un-patched security vulnerabilities.
• Assist with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary.
• Share knowledge, experience and provides helpful advice to others in the office.

Qualifications/Technical Skills
The Network Engineer must possess the following:
• Bachelor’s degree in Information Technology, Computer Science or a computer related field.
• Certifications in MCSA, CCNA or MCSE.
• Five to Seven years experience with LAN, WAN design and implementation (Network Engineering) and Network Administration.
• Strong hands-on technical knowledge of PC Operating Systems.
• Strong hands-on technical knowledge of Networking Software, Hardware & Protocols (DHCP, DNS, FTP, TCP/IP, VOIP, etc).
• Experience in Basic MAC Desktop Support, Network Switch configuration, and Wireless Networks, Microsoft SQL Server, Email, Smartphone & Firewall Administration.
• Experience with Scripting, Virtualization and PC Imaging.
• Experience in Software and Hardware troubleshooting.
• Knowledge of applicable data privacy practices and laws.
• Qualified candidates must be reliable, responsible, able to multi-task, and have strong organizational, writing, communication, customer service and people skills.
• Final candidate will be subject to criminal and financial background check.

Hours:
Qualified candidates must be available to work some nights and weekends.

Salary
Commensurate with experience. Excellent benefits.

How To Apply
Please submit cover letter and resume.
Online submission is preferred at
http://vera.theresumator.com/apply/hWqjAn/Network-Engineer-Information-Technology.html/source:CLNY

However, if necessary, materials may be mailed or faxed to
ATTN: Human Resources / Network Engineer Recruitment
Vera Institute of Justice
233 Broadway, 12th Flr.
New York, NY 10004
Fax: (212) 941-9407

Please use only one method of submission (online, mail or fax).
No phone calls, please. Only applicants selected for interviews will be contacted.

The Vera Institute of Justice values diversity and is an equal opportunity employer.
For more information about Vera, please visit www.vera.org.
take care

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